If site is not displaying properly before/after installation or updating and instead you can see a generic server error similar to image below or just a loading spinner, you might need to apply one of below solutions depending on your hosting.
- Some hosting providers have strict rules for permissions on files and folders. You might need to manually change "public" folder permissions to 755 and "public/index.php" file permissions to 644 via file manager.
- Sometimes default .htaccess file in the main directory might get overwritten by your server or not be uploaded at all. You will need to manually open this file via file manager and make sure its content matches default .htaccess file that is inside .zip file downloaded from codecanyon.
- If solutions above don't fix the issue, you can open "errors" page in your cpanel to get more information on what is causing that issue. If creating a new ticket regarding this, make sure you include that error log along with the ticket.
